5 Free Shipping Email Templates to Boost Your E-commerce Business

As an eCommerce business owner, one of the most important aspects of your business is shipping. You must have a reliable and efficient shipping process to ensure customers receive their orders on time and in excellent condition. However, creating a shipping email template can be a stressful and time-consuming task. That’s why we’re excited to offer you our shipping email template free of charge!

Our template features a clean and professional design that’s easy to edit and customize to suit your brand’s unique aesthetic. As a busy business owner, we know you don’t have time to design and draft your email from scratch. That’s why we’ve created these templates to make sure you save time so you can focus on what matters most – growing your business.

Our shipping email template free of charge is designed to save you time, effort, and money. With our templates, you can quickly create a professional looking email that will impress your customers and keep them coming back for more. Plus, our templates are completely free to use, so you can start using them today!

Whether you’re a seasoned eCommerce business owner or just starting out, our templates are sure to meet your needs. You can find a variety of examples and edit them as needed to suit your business’s unique needs. Our templates are also easy to use, so even if you’re not tech-savvy, you can quickly create a professional email that will impress your customers.

Don’t waste any more time designing and writing your shipping emails. Download our shipping email template free of charge today and start communicating with your customers like a pro!

The Best Structure for Your Free Shipping Email Template

As an online business owner, you know that shipping is one of the most important aspects of your customer experience. Offering free shipping can be a great way to encourage sales, but if you don’t have a well-designed email template to promote it, you may miss out on potential revenue. Here’s the best structure for your free shipping email template:

1. Catchy Subject Line: Your subject line is the first thing your customers will see. Make sure it catches their attention and clearly states what the email is about. For example, “Get Free Shipping on All Orders This Week!”

2. Header and Hero Image: Use a header that matches your brand and a hero image that showcases your products. Make sure your hero image is attractive and points out the free shipping offer front and center. This will grab your reader’s attention and encourage them to read on.

3. Reminder of the Free Shipping Offer: In the body of your email, remind your customers that they can take advantage of free shipping for a limited time. Make sure the details are clear and simple, such as “Free shipping on all orders over $50.” You can also add a countdown timer to create a sense of urgency.

4. Call-to-Action Buttons: Include clear call-to-action buttons that lead to your website. Make sure they stand out, using buttons that are designed in colors that match your brand. These buttons should emphasize the free shipping offer and encourage customers to shop.

5. Testimonials: Add some customer testimonials to your email template. Reviews from satisfied customers can be powerful tools for building trust and encouraging new customers to make a purchase.

6. Social Media Links: Include social media links at the bottom of your email so that people can follow you and share your products with their friends and family. This will increase engagement and potential sales, not just now but in the future as well.

By following these six steps, you can create a free shipping email template that not only grabs the reader’s attention but also encourages them to take action. Remember to make sure your email highlights the free shipping offer front and center, calls attention to your products, and offers clear CTAs that will lead customers to your website. With a well-designed email template, you can boost your sales and increase customer loyalty for years to come.

Shipping Email Templates for Different Scenarios

Shipping Confirmation Email

Dear [Customer Name],

We are pleased to confirm that your order has been shipped and is on its way to you. Your order will be delivered to your doorstep within [estimated delivery timeline].

Here is the tracking number of your package: [tracking number]. You can check the status of your shipment through our website, or through the carrier’s website

Thank you for choosing [Company Name].


[Your Name]
[Company Name]

Shipping Delay Notification Email

Dear [Customer Name],

We regret to inform you that your order will be delayed due to [reason for delay]. We apologize for any inconvenience this may have caused and want to assure you that we are working hard to get your order to you as soon as possible.

We will keep you updated on the status of your order and estimate a new delivery timeline once it becomes available.

Thank you for your patience and understanding.


[Your Name]
[Company Name]

Shipment Return Request Email

Dear [Customer Name],

We are sorry to hear that you are not satisfied with the product you received. We would like to offer a solution by accepting a return of the shipment and issuing a refund or an exchange.

To return your shipment, please follow the instructions provided in the package and make sure to carefully pack the product. After receiving the package, we will issue a refund or exchange the product as per your preference, based on our return policy.

Thank you for choosing our product and please do not hesitate to contact us if you have any further questions.


[Your Name]
[Company Name]

Shipping Damage Report Email

Dear [Customer Name],

We are sorry to hear that your order arrived damaged; we take significant care in packaging and handling all orders, but sometimes, shipping damage occurs beyond our control.

We request you to please send us a photo of the damaged shipment through email or our customer service department. After assessing the damage, we will either issue a refund or send you a replacement as per your preference.

Thank you for your understanding and patience as we work to resolve this situation.


[Your Name]
[Company Name]

Shipping Address Change Email

Dear [Customer Name],

We understand that you would like us to deliver the shipment to a new address. We would be happy to assist you with this request.

Please reply to this email and send us the new shipping address along with any additional instructions. Please note that we can only change the shipping address if the shipment has not yet started shipping.

Thank you for your cooperation and understanding.


[Your Name]
[Company Name]

Shipping Confirmation with Referral Email

Dear [Customer Name],

Thank you for choosing our product and for recommending us to a friend. We are delighted to let you know that your order has been shipped and will be delivered to your doorstep soon.

We would like to thank you for your referral. We believe that referrals are one of the most significant compliments that we can receive, so we would like to extend our gratitude. As a token of appreciation, we are offering you a 20% discount code on your next purchase.

Thank you once again for your support and loyalty.


[Your Name]
[Company Name]

Shipping Confirmation with Upsell Email

Dear [Customer Name],

We are thrilled to announce that your order has shipped and will be delivered soon. We hope you enjoy your purchase.

We would like to take this opportunity to let you know that we have some complementary products that would work well with your purchase and can add value to your order. We believe that you would love them and would like to offer you a 10% discount code on your next purchase.

Thank you for choosing our product, and we look forward to serving you again.


[Your Name]
[Company Name]

Tips for Shipping Email Template Free

Email marketing is a great way to target your customers and increase the conversion rate of your business. One of the most important parts of email marketing is creating the perfect email template. A well-designed email template can attract your customers’ attention and make a lasting impression. However, creating an email template from scratch can be time-consuming and costly. Here are some tips to help you ship email templates for free.

1. Use Email Template Builders

Email template builders like Mailchimp, Canva, HubSpot, and others can significantly reduce your workload and save you both money and time. These tools have ready-made templates that users can customize to their liking. While the templates may not be unique to your brand and messaging, customization can ensure that the designs are on brand and more focused on your message.

2. Keep it Simple

The simpler your email layout is, the more accessible it is for your customers to comprehend. Ensure that your design is clean and straightforward, minimizes the number of images used, and champions useful and informative content.

3. Use Responsive Layouts

With more than half of all email opens occurring on mobile devices, it is vital to use responsive email templates. Responsive email designs can automatically readjust the images and text to ensure that your email is readable and aesthetically pleasing, regardless of the device the user is reading it on.

4. Test Before Deployment

Before sending out your email template, you must test it to ensure that it works. Every email client has distinct specifications and rendering capabilities, so test your email templates across various platforms to ensure compatibility and functionality.

5. Leverage Free Stock Photos

Using free stock photos to supplement written content can add visual appeal and life to your emails. There are numerous free stock photo resources across various industries and themes that you can use to complement your content’s messaging and tone.

In conclusion, email marketing is essential for effective engagement with your customers, and the perfect email template can make a significant difference. However, creating an email template from scratch can be tedious, time-consuming, and expensive. By utilizing the tips discussed above, you can create impactful email templates at no cost, enabling you to leverage email marketing opportunities successfully.

Shipping Email Template FAQs

What is a shipping email template?

A shipping email template is a pre-designed email format that you can use to communicate with your customers regarding shipping updates, tracking information, and delivery details of their purchase.

Is it necessary to use a shipping email template?

Yes, using a shipping email template is highly recommended as it ensures that your communication with your customers regarding their order is consistent, professional, and informative, improving the customer experience and increasing the likelihood of customer satisfaction and retention.

How do I use a shipping email template?

You can use a shipping email template by simply downloading or creating one that suits your needs, replacing the placeholder text and visuals with relevant information, and sending it to your customers via email or an automated email system.

Are there any free shipping email templates available online?

Yes, there are many free shipping email templates available online that you can download and use for your business. These templates are often customizable and come in different formats like HTML, PSD, and AI.

What information should I include in a shipping email template?

A shipping email template should include the order number, shipping date, estimated delivery date, carrier name, tracking information, and any other relevant details regarding the customer’s purchase like product information, shipping address, and contact details.

How can I make my shipping email template more effective?

To make your shipping email template more effective, you can add a personal touch by addressing the customer by name, using a friendly and conversational tone, and including special offers, discounts, or promotions to encourage repeat purchases.

Can I use a shipping email template for international shipping?

Yes, you can use a shipping email template for international shipping as well. However, you need to make sure that you include all the necessary information regarding customs clearance, taxes, and duties, as the rules and regulations may vary depending on the destination country.

How often should I send shipping update emails to my customers?

You should send shipping update emails to your customers as frequently as possible, especially if there are any major delays or issues with the delivery. However, you should avoid bombarding your customers with too many emails, as this can be annoying and counterproductive.

What should I do if a customer does not receive a shipping email?

If a customer does not receive a shipping email, you should first check your system to ensure that the email was sent and that the customer’s email address is correct. If everything is in order, you can try resending the email or communicating with the customer through another channel like phone or social media.

Can I customize a shipping email template to match my brand’s identity?

Yes, you can customize a shipping email template to match your brand’s identity by adding your brand colors, logo, and other visual elements that reflect your brand’s personality and values.

Say Goodbye to Shipping Worries with our Free Email Templates!

We hope this article has been helpful in guiding you towards a more streamlined shipping process. With our free email templates, you can let your customers know exactly what’s happening with their orders, every step of the way. Thank you for taking the time to read our article! Don’t hesitate to visit us again in the future for more tips and tricks to help your business thrive.